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Business Licenses

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1. Who needs a business license?

Every person engaged or intending to engage in any calling, business, occupation or profession in whole or in part, within the limits of the Town of Bluffton, South Carolina, is required to pay an annual license tax for the privilege of doing business and obtain a business license.

2. How often do I need to renew?

Business licenses are renewed annually, with the business fiscal year being May 1 to April 30. All licenses expire on April 30^th of each year. Renewal notices are mailed out in February, and the due date is no later than April 30^th. All payments that are received after April 30^th are considered late and a 5% per month penalty will be charged. 

3. What types of payment are accepted?

We accept credit cards, checks and cash.

4. I live in Town limits, but I work from home. What type of license do I need?

If you are located in the Town of Bluffton but work from your home, you will need to complete the New Business License Application (PDF), and you would also need to complete a Home Occupation Application (PDF).

5. How do I find out whether or not my business or a client's home/business is located inside the Town limits?

Go to Bluffton Explorer to view an online map.

6. How can I submit a Business License Application?

A business license application can be obtained from the Business License Office located at:
Theodore D. Washington Municipal Building
20 Bridge Street
Bluffton, SC 29910

You can also view the business license application (PDF) online.

Submission

Upon completion of the business license application, it can be mailed to:
P.O. Box 386
Bluffton, SC 29910

It can also be emailed to the Town of Bluffton, faxed to 843-706-4503, or you can stop by Town Hall and drop off your application at the Business License Department at:
20 Bridge Street
Bluffton, SC 29910

7. Do I need a Federal Employer Identification Number (EIN)?

Sole proprietors who aren’t employers do not have to apply for a Federal Employer Identification Number (EIN). However, all other business types must apply for this registration whether they have employees or not. For more information about who needs an EIN or how to apply, visit the Internal Revenue Service website.

8. Do I need a retail license?

A retail license is required of every person in the business of selling tangible personal property at retail in South Carolina. A license must be obtained for each location of a business selling tangible personal property at retail. (Since the sales tax law applies to certain services, a retail license is required for each location selling at retail any service specifically subject to the sales tax.)

9. How do I change corporation, limited liability company, or limited liability partnership names?

To make any changes to the legal entity name for your corporation, limited liability company (LLC), or limited liability partnership (LLP), you must contact the Secretary of State via the Secretary of State website, or by telephone at 803-734-2170.

10. How do I apply for a Mobile Vendor License?

You can pick up a Mobile Vendor Packet at:
20 Bridge Street
Bluffton, SC 29910

11. I am moving to a new location, how does that affect my license?

You must notify us within 10 days of your new address, phone number, or any other changes to your business. After compliance with any applicable town requirements, your business license may be transferred to the new location.

12. What if I stop doing business or move away?

Please notify the Town of Bluffton in writing so that we can close your license.

Email the Town of Bluffton

13. Can I transfer my license to someone else?

Business licenses are not transferable from one owner to another. The new owner must apply for a business license in their name.

14. Can I request a business record search about other businesses?

Yes, we can also provide information about corporations or individuals conducting business under a trade name, or verify the existence of a business. You can call the Business License Office at 843-706-4501 or you can view the Current Business Licenses (PDF).

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Growth Management - Septic Assistance

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1. How do I qualify for septic assistance?

The Town of Bluffton provides assistance for Town residents that are in need of maintenance, repair, or replacement of their septic system. If you need support please fill out the Town’s Neighborhood Assistance Program Application Septic Assistance (PDF).

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Growth Management - Zoning - Tree Removal Permits

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1. When is a tree removal permit required?

Diameter at Breast Height

A Tree removal permit is required regardless of the health or condition of the tree(s) to remove any tree, 8 inches in diameter at breast height (“DBH”) or greater, or any of the following trees with  a DBH of 4 inches or greater

• American Holly
• Dogwood
• Red Buckeye
• Redbud
• Southern Magnolia

Permit Exemptions

Exemptions to a tree removal permit include:

• Removal of dead or diseased trees if the tree was not included in a previously approved landscape plan and the Unified Development Ordinance  Administrator determines that the tree is clearly diseased or dead
• Removal of hazardous trees provided the property owner submits an International Society of Arboriculture (ISA) Basic Tree Risk Assessment Form to the Unified Development Ordinance  Administrator that has been prepared by an ISA Certified Tree Risk Assessor, ISA Certified Arborist, or ISA Board Certified Master Arborist - the assessment shall be independent and not prepared by the same company that would remove the hazardous tree
• Removal of trees less than 14 inches in DBH on property used as a single-family detached residential
• Tree removals identified in a valid Final Development Plan or Subdivision Plan
• Tree removals identified in a valid Silviculture Permit

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Hurricane Season

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1. Who has the authority to issue an evacuation order?

In South Carolina, only the governor can issue a mandatory evacuation order. Your local county and municipal officials are following the Governor’s directive and may enact local measures to support and augment an evacuation order as needed for public safety.  

2. What local agency leads during hurricane season?

The Beaufort County Emergency Management Division, under the direction of the Beaufort County Sheriff, is the lead emergency management agency for all of Beaufort County. They have a direct link to the South Carolina Emergency Management Division, and during emergencies they coordinate all response activities countywide through the Beaufort County Emergency Operations Center. The County Emergency Operations Center is staffed by critical support functions and representatives from all municipalities and military bases in the county as well as representatives from the Beaufort County School District. 

Following the Governor’s lifting of an evacuation order, a policy group made up of senior representatives in the Emergency Operations Center provide input to the Beaufort County Emergency Manager regarding re-entry procedures.  

The Town of Bluffton follows the directives of Beaufort County Emergency Management during a hurricane or critical incident. The Town of Bluffton activates its own Emergency Operations Center, within the Bluffton Police Department, and its representatives are available to assist you with information during a storm event.  

3. What if I need a shelter during a storm?

There are NO shelters available in Beaufort County during a hurricane. Beaufort County, also known as the Lowcountry, is comprised of low-lying land surrounded by marshes, rivers and other bodies of water. There are no shelters in Beaufort County due to its flat land and being flood prone.  

The Red Cross has opened some shelters in Jasper County during storm events. Please call the local Red Cross for further information.  

If a storm event is not a hurricane, Red Cross may open a shelter in Beaufort County, however, variables of each, unique storm dictate that decision. There may also be times when shelters are available in the county following a storm, especially if there are areas of the county which have become temporarily uninhabitable.  Shelter information, when available, will be included in the town’s updates to social media. Additionally, a list of shelters will be available on https://scemd.org/stay-informed/emergency-shelters/ 

4. What if I need transportation to a shelter?

If you need transportation to a shelter prior to a storm, please call Palmetto Breeze, the Lowcountry’s public transportation system at 843.757.5782. Please plan ahead; its buses cease operation once the storm and/or high winds begin.

5. My neighborhood floods during major storms. What are ways to prevent flooding?

The Town of Bluffton has jurisdiction over pollutants in Town neighborhoods, not flooding. Flooding is an issue which your Property Owners Association (POA) must address. If you don’t live in a neighborhood with a Property Owners Association (POA), contact the agency which maintains your streets. In most circumstances, flooding is a result of the neighborhood’s infrastructure or clogged ditches adjacent to streets. 

However, there are tasks which residents and POAs can do to reduce the possibility of flooding. For one, please educate your neighbors to NEVER blow or put lawn debris and/or garbage of any kind in the storm drains. Pipes, ditches and storm drains are a part of the stormwater infrastructure and each one needs to be inspected and possibly cleaned out before Hurricane season. Any obstruction can cause a domino effect of flooding and that could result in damage to your house, your street or your property. Every resident is encouraged to help in this effort and ensure any ditch, pipe or drain near his or her property is clear of any obstruction.

Town employees routinely inspect and clean out stormwater ditches which reside on Town or other public property.  However, numerous stormwater ditches are located on private property or in the jurisdiction of state or county roads. To ensure stormwater is able to flow unimpeded through the town’s infrastructure, all stormwater ditches need to be maintained and regularly cleaned, especially prior to a storm. This ensures a continuous flow of water and prevents clogged areas from flooding. 

If you see a clogged pipe or storm drain in your neighborhood, please notify your POA or the agency which maintains your street. 

If you don’t know which agency is responsible for street maintenance, please view the Road Maintenance Responsibility Map within the Map Gallery on the Town of Bluffton website via: https://www.townofbluffton.sc.gov/686/Map-Gallery.

6. What are the best sources of information during a storm?

During a hurricane, the town’s emergency manager and town employees update the town’s social media accounts frequently to ensure our residents are receiving the most recent, accurate information.  Social media is a wonderful tool, however, especially during a hurricane, it is important to ensure information received is from a credible source. Please be mindful to check if the information you are sharing and/or believing is attributed to a reliable source such as state, county or local government agency.

7. What if Beaufort County is being evacuated but the Savannah area is not?

It is always a good idea to know what is happening regionally since there could be a domino effect on roads and other factors however this situation can also lead to mixed messages. Hurricane Florence in 2018 caused confusion about information sources. Due to the fact the Lowcountry region is within the Savannah media market, many people said they were confused since Beaufort County was being evacuated, but the Savannah, Georgia region was not. In this case, it is best to tune into your local and county government venues versus television stations.  The Savannah area audience is the television station’s primary audience. The Lowcountry audience is secondary. Therefore, local government agencies will have more complete and specific information for your situation.

8. What if I work in Georgia but live in Bluffton?

Hurricane Florence in 2018 presented an unusual situation in which South Carolina was evacuated but Georgia was not.  Many South Carolina residents, who work in Georgia, voiced they felt conflicted between their work obligations and their personal safety. While this situation is rare, it is best to discuss this situation with your employer prior to hurricane season and know your employer’s expectations, plans and parameters if this circumstance arises again.

9. Can I evacuate before an evacuation order?

During a pending storm, early evacuation is encouraged if it is a personally available option. As a former emergency manager said, “When you see a storm brewing, it’s a perfect time to plan a trip to visit friends or family.” If you leave before an official evacuation order, you can travel freely via any route. Once an evacuation order is issued, you may have to take a prescribed route out of town and endure traffic congestion.  If your schedule permits, leaving as soon as you are able can prevent congestion and personal frustration.

10. What happens if I stay in town during a mandatory evacuation order?

Mandatory evacuation orders are issued to save the lives of residents as well as first responders. If you choose to ignore the mandatory evacuation order, be prepared to be self-sufficient during, and for the first 72 hours after, a storm.  High winds during storms prohibit travel of emergency response vehicles and debris following storms may also prevent travel.  In addition, mandatory evacuations also include closure of hospital facilities.  This means medical care is unavailable until after evacuation orders are lifted.

11. What can I do to prepare for a storm?

• The South Carolina Emergency Management Division Hurricane Guide has details about personal plans, zones, emergency shelters and links to other agencies and information. https://scemd.org/stay-informed/publications/hurricane-guide/
• Follow the @TownBlufftonSC and @BlufftonPolice on Facebook, Twitter, Instagram and YouTube.
• Use the Beaufort County Hurricane Hotline for updated information.  The phone number is 1-833-254-6400.  There is a specific mailbox for Bluffton updates, and it is available during a hurricane. This phone number is especially useful if you have evacuated.
• Remember the 5 P’s:  People (Pets), Prescriptions, Paper (i.e. Important documents), Personal Needs (i.e. medication, etc.), Priceless Items (i.e. pack your photos albums, etc.) and have a plan for each category.
• Make a paper record of all your contact information for your family and friends in case there is no cell phone service.
• Take photos of your property and home before and after the storm for insurance documentation.
• Secure any loose articles (i.e. outdoor furniture, potted plants or décor items) on your property that has the potential to become airborne and cause damage, or block pipes or ditches.
• Know your evacuations options and pre-plan possible routes and hotels or housing arrangements.
• If you have a pet, know which hotels accept pets during a hurricane.
• Have a supply of at least two weeks’ worth of prescribed medications before you travel.
• Conduct inspections of drainage features around your house and property, including gutters and remove any blockages.
• Turn off irrigation systems.
• Remove items which may hold water to deter mosquito breeding after the storm passes.
• Obtain flood insurance now. Most homeowner insurance policies do not cover flooding.  The federal government administers flood insurance.  More information is available at the National Flood Insurance Program at www.floodsmart.gov.  It is predicted more than 75 % of Beaufort County will have the potential to flood with a Category 1 Hurricane.  Please be mindful you live in the Lowcountry; therefore, the entire region is flat and flood prone.
• Best advice:  Leave PRIOR to an evacuation order.  You can better control your destination and route.  Once an evacuation order is called, SC Highway Patrol Officers and local officers will direct your path of travel which may add to frustration and increase travel time to your intended destination. 
• Remember, if you decide to stay during an evacuation order, emergency services may be suspended due to unsafe weather conditions.  Each resident who stays during an evacuation has to be prepared to address a health or safety situation alone. 
• Please be patient and help your neighbor.  The Town is working around the clock to manage the storm; however, everyone has a role in the community’s safety and recovery.

12. What can my neighborhood or POA do to prepare for a hurricane?

•    The Town emails Property Owners Associations (POA) at the beginning of each hurricane season and prior to a storm to remind property managers of the following:   

• Turn off any well water being pumped into man-made lakes and lagoons. This will allow water levels to decrease therefore, increasing their storage capacity.  
• Shut off any common area irrigation systems. 
• Inspect all storm drains for debris and blockages (i.e. pine needles, leaves, dirt, sediment or trash) and remove this material.
• Inspect all pipe outfalls to ditches or ponds for blockages and remove any obstructions.
• Confirm arrangements for debris/vegetation removal with a landscaping company or contractor.
• Reduce/pump out water levels in lagoons, if possible.

•    Please remember, most stormwater drainage infrastructure is privately owned and maintenance of them are the responsibility of the POA.

•    Trim dead, loose, or overgrown trees and shrubs. Dead or broken limbs may become flying debris during a storm or high winds..

•    Communicate with neighborhood residents to trim dead, loose or overgrown limbs on their property. 

13. How does the Town of Bluffton prepare for a hurricane?

• Coordinates with Beaufort County Emergency Management, Beaufort County School District and other local and regional agencies to refine hurricane procedures, assign specific tasks and participate in hurricane exercises. This is a year-around, continual process.
• Renews contractor agreements for debris removal and stock inventory of equipment and supplies so the Town is ready to activate at any time during the hurricane season.
• Checks all equipment, vehicles and prepares staging areas for equipment needed immediately after the storm.
• Checks all Town-maintained drains, inlets, ditches, roads for any blockage and cleans debris from these areas.
• Trims all dead or loose tree limbs from Town-owned properties and public parks. 
• Emails all local contractors and property owners associations with hurricane preparedness checklists.

14. How do local contractors prepare for a hurricane?

The Town of Bluffton emails local contractors to remind them of the following:

• Take preventative action to ensure all active construction sites are free of equipment, materials and debris.
• All temporary fences and sediment and erosion control devices are properly installed and maintained to avoid dirt leaving site and roadway flooding is prevented.

15. What is the difference between a hurricane/tropical storm watch vs. warning?

A hurricane or tropical storm watch means storm conditions are possible in a specified area. This watch is usually issued 48 hours before storm–force winds are expected in an area.

A hurricane or tropical storm warning means storm conditions are expected in a specified area. This warning is usually issued 36 hours before storm–force winds are expected in an area.

16. What are the categories of storms and what exactly do they mean?

The Saffir-Simpson Scale classifies hurricanes by maximum sustained winds. However, please keep in mind a storm may have stronger wind gusts.

Categories 1 through 5:

• Category 1: 74 to 95 MPH sustained wind speed
• Category 2: 96 to 110 MPH sustained wind speed
• Category 3: 111 to 129 MPH sustained wind speed
• Category 4: 130 to 156 MPH sustained wind speed
• Category 5: Over 157 MPH sustained wind speed

These categories only highlight potential damage and impacts form the wind. This does not address other potential hurricane related impacts, such as storm surge, flooding, and tornadoes.

Please also be mindful to not classify a storm by “just a category X.” There are many variables which can affect the severity of a hurricane such as if it is arrives at high tide.  If a Category 1 arrives at high tide, flooding could be predicted past Highway 170 in the greater Bluffton area. Remember, many factors are in a hurricane equation and each storm and its potential damage is unique. 

17. What do I do if my house loses power?

• Do NOT call 911 for power outages. Contact your service provider.
• Determine if the power outage is isolated to your home, neighborhood, or system wide? Check with neighbors to assess the situation
• To reduce the likelihood of damage, unplug any electrical appliances or electronics to prevent surges or spikes once the power is restored. Ideally, sensitive electronics or devices should be on surge protectors to prevent damage.”
• Turn off the heating and air conditioning system to prevent a surge once the power comes back on.”
• Check your property for damage. Report any fallen power lines. Don’t touch or go near any downed lines.  
• Do not use any electrical outlets, appliances, or circuit breaker boxes that may have been damaged by flooding until they are checked by a qualified professional.”

18. What are the evacuation routes?

For our area, the evacuation route will flow North and West. Lane reversals are possible and should be expected during an evacuation. Evacuation routes can be found at https://www.scemd.org/prepare/know-your-zone/.

Again, if you able to leave early, it is a wise decision to reduce traffic congestion and personal frustration and you will also have freedom to travel the route you choose.  Once, an evacuation is underway, you will most likely have to take the route which the officers are directing you.

19. What is the CARE program and how do I get added to it?

The Citizen Assistance Response Effort, or CARE program, is organized by the Bluffton Police Department and completely run by volunteers. Call the Bluffton Police Department at (843) 706-4550 for more information or email Sgt. DeStasio at jdestasio@townofbluffton.com.

This program is designed to check on those who are elderly, live alone or are disabled and desire a regular call to ensure they are okay.

Volunteers call those who are enrolled in the free program two to three times a week to check on them.

20. What is the Smart911 Program?

With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency. This information is given to 9-1-1 dispatchers prior to an emergency situation. 

When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like.

Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.

To participate please visit www.smart911.com

21. How do people who only speak Spanish access information regarding hurricanes?

The Bluffton Police Department does have a Hispanic Hotline. That phone number is 843-706-7806. Please leave a message and a Spanish-speaking officer will call you back. Please know this hotline is monitored however, it may take a day or two for an officer to call you back.

Dispatch (9-1-1) has access to interpreters for Spanish and numerous other languages. If it is an emergency, please call 9-1-1.

Additionally, a Spanish-speaking resident can also set their settings for social media as well as the Town’s website to numerous other languages. Therefore, all the information available in English is also available in numerous other languages.  The Town’s website is: https://www.townofbluffton.sc.gov/.  In the bottom, right hand corner of the website’s homepage, you can “Select Language.” 

22. ¿Cómo acceden las personas que solo hablan español a la información sobre huracanes?

El Departamento de Policía de Bluffton tiene una línea directa para hispanos. Ese número de teléfono es 843-706-7806. Deje un mensaje y un oficial de habla hispana le devolverá la llamada. Tenga en cuenta que esta línea directa está supervisada; sin embargo, un oficial puede tardar uno o dos días en devolverle la llamada.

Despacho8 (9-1-1) tiene acceso a intérpretes para español y muchos otros idiomas. Si es una emergencia, llame al 9-1-1.

Además, un residente de habla hispana también puede configurar su configuración para las redes sociales, así como el sitio web de Town, en muchos otros idiomas. Por tanto, toda la información disponible en inglés también está disponible en muchos otros idiomas. El sitio web de la ciudad es: https://www.townofbluffton.sc.gov/. En la esquina inferior derecha de la página de inicio del sitio web, puede "Seleccionar idioma".

23. What is an OPCON level and what do they mean?

South Carolina Emergency Management Division (SCEMD) operates on a system of Operational Condition Levels, also known as OPCONS. This numerical scale is how SCEMD, the State Emergency Response Team and counties coordinate, prepare and respond to major emergencies.

The levels are designed to simplify the steps agencies take in order to fully activate emergency resources. The three OPCONs and their definitions are compatible with the majority of state and federal emergency management organizations nationwide, making the state’s processes and procedures easier to understand for teams deploying into South Carolina during a disaster.

South Carolina’s OPCONs and their definitions are as follows:

• OPCON ONE - Full Alert
  • A disaster or emergency is imminent or occurring. The State Emergency Operations Center is fully activated. All agency personnel are activated or available for activation.
• OPCON TWO - Enhanced Awareness
  • A disaster or emergency is likely to affect the state. Emergency Operations Plans are implemented. The State Emergency Operations Center is partially activated if necessary.
• OPCON THREE - Normal Daily Operations

Agencies coordinate, plan, train and exercise as warranted. Incidents are monitored by the State Warning Point and local emergency managers.

24. What are all the social media and digital venues to access information for the Town of Bluffton and Bluffton Police Department?

The Town of Bluffton and its police department use various social media platforms to ensure as many people as possible have access to information. Just like people have a social media preference, so do towns and cities. Facebook is the most popular and most frequently used. However, information is distributed on all platforms.

The Town’s social media platforms include:

• Facebook:
  • Town of Bluffton Government
  • Bluffton Police Department
  • Don Ryan Center for Innovation
• Instagram:
  • townofbluffton
  • blufftonpolice
  • donryancenter
• Nextdoor:
  • Town of Bluffton
  • Bluffton Police Department
• Twitter:
  • @TownofBluffton
  • @BlufftonPolice
• YouTube:
  • Town of Bluffton, SC Government
  • Bluffton Police Department
• It is also recommended to sign up for Beaufort County Sheriff’s Office Nixle alerts since Beaufort County is the lead agency during weather events such as hurricanes and tropical storms. https://local.nixle.com/register/
• The Town of Bluffton’s website address is www. Townofbluffton.sc.gov.  It has an entire section dedicated to hurricane information and resources. Click on the top bar on homepage labeled, “Prepare for Hurricanes.”
• If you have any additional questions, please contact the Town’s communication team.
  • Debbie Szpanka, director of communications and community outreach for the Town, at (email) dszpanka@townofbluffton.com
  • Tia Bowers, digital communications manager for the Town, at (email) tbowers@townofbluffton.com 
  • For general emergency management questions, please contact Stephen Combs, emergency manager, at (email) scombs@townofbluffton.com

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Municipal Court

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1. Where is the Municipal Court located?

Bluffton Municipal Court is located at Town Hall, which is located at 20 Bridge Street, Bluffton, SC 29910. 

2. How do I pay a fine?

Municipal Court accepts credit cards, cashier checks, cash, money orders, or local personal checks. Payments are receipted on the day payment is received. If you mail your payment, make sure you allow between 5 to 7 working days for it to be received. No personal checks will be accepted if payment is made after the court date.

3. What tender types are accepted?

We accept the following forms of payment:

• Cash (please do not mail cash)
• Cashier’s Check (made payable to Town of Bluffton Municipal Court)
• Credit Cards
  • Discover
  • Master Card
  • Visa
• Money Order
• Personal Checks (local residents and payments cannot be delinquent)

4. Where should I mail my payment?

All payments for Bluffton Municipal Court should be mailed to the following location:
Post Office Box 386
Bluffton, SC 29910

5. How do I update the Court with my new address?

Changes to your address have to be received in writing by emailing the Municipal Court or faxed to 843-706-4503. Please make sure that you call to verify the information has been received.

6. How do I request a reschedule?

Request for continuances must be in writing and received at least 24 hours prior to the scheduled court date. Requests should include a ticket number, name, current mailing address, and the reason for the continuance.

Delivery Options

You may hand deliver, fax, or email at:

• Address: 20 Bridge Street, Bluffton, SC 29910
• Fax: 843-706-4503
• Email: Email the Court

7. Can I request a payment plan?

All requests for payment plans must originate with the defendant request in writing. Failure to pay your scheduled time payment may result in a suspension of your driving privileges or garnishment of your income tax refund.

Delivery Options

You may hand deliver, fax, or email at:

• Address: 20 Bridge Street, Bluffton, SC 29910
• Fax: 843-706-4503
• Email: Email the Court

8. How do I request a Jury Trial?

Request for a jury trial must be received in writing prior to your scheduled court date by the defendant or representing attorney. The defendant will be notified via U.S. Postal Service when the case has been scheduled.

Delivery Options

You may hand deliver, fax, or email at:

• Address: 20 Bridge Street, Bluffton, SC 29910
• Fax: 843-706-4503
• Email: Email the Court

9. How do I request a certified copy of a disposition?

A request for a certified copy of a disposition can be made by submitting a request to Bluffton Municipal Court. The defendant will need to include:

• Name
• Date of birth
• Ticket number
• Violation
• Contact number
• Current mailing address

Contact

For further information regarding a case, please visit the Beaufort County Public Index and select Summary Court.

10. How can I request a courtesy summons?

In order to request a Courtesy Summons, you must first file a police report at the Bluffton Police Department located at 101 Progressive Street, Bluffton, SC 29910. You will be provided with a case number that you will need to bring with you when you schedule an appointment to have your warrant sworn out with the Municipal Court Judge.

11. What are the instructions for a Municipal Court Notice of Appeal?

A Notice of Appeal form must be completed and clocked in at the Beaufort County Clerk of Court's office located at Beaufort 102 Ribaut Road, Beaufort, South Carolina 29902. A copy of the clocked in notice of appeal must be provided to the Municipal Court so then the Judge can do the return and a Court date can be set for the Appeal Hearing at the Circuit Court.

12. How can I provide proof of insurance?

Proof of insurance can be provided any time prior to your court date. Please bring your insurance card that states the effective and expiration dates. Please note, the effective date must coincide with the violation date, otherwise proof will be unacceptable for dismissal from the Court.

Delivery Options

You may hand deliver, fax, or email at:
Address: 20 Bridge Street, Bluffton, SC 29910
Fax: 843-706-4503
Email: Email the Court

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Pay Traffic Tickets

Show All Answers

1. How do I pay a fine?

A payment can be received by mail. Municipal Court accepts credit cards, cashier checks, cash, money orders, or local personal checks. Payments are receipted on the day payment is received. If you mail your payment, make sure you allow between 5 to 7 working days for it to be received. No personal checks will be accepted if payment is made after the court date. 

2. Can I request to reschedule my court date?

Request for continuances must be in writing and received by the Town of Bluffton Municipal Court at least 24 hours prior to the scheduled court date. Requests should include a copy of your speeding ticket or ticket number, name, current mailing address, and the reason for the continuance.

Delivery Options

You may hand deliver, fax, mail or email your requests to the Town of Bluffton Municipal Court at:
20 Bridge Street
Bluffton, SC 29910
Fax: 843-706-4503
Email the Court

Mailing Address:
Town of Bluffton Municipal Court
P.O. Box 386
Bluffton, SC 29910

3. How can I request a courtesy summons?

In order to request a Courtesy Summons, you must first file a police report at the Bluffton Police Department located at 101 Progressive Street, Bluffton, SC 29910. You will be provided with a case number that you will need to bring with you when you schedule an appointment to have your warrant sworn out with the Municipal Court Judge.

4. Can I request a repayment plan?

Only a South Carolina resident may request a payment plan. All requests for payment plans must originate with the defendant on the scheduled court date. A default in payment will result in a Bench Warrant.

5. How can I request a jury trial?

Request for a jury trial must be received in writing prior to your scheduled court date. A jury trial request form must be completed by the defendant and/or representing attorney. The defendant will be notified via U.S. Postal Service when the case has been scheduled.

6. How do I request a certified copy of a disposition?

A request for a certified copy of a disposition can be made by submitting a letter to Bluffton Municipal Court. The defendant will need to include:

• Contact number
• Current mailing address
• Date of birth
• Driver’s license number
• Name
• Ticket number
• Violation

Contact

For further information regarding a case, please visit the Beaufort County Public Index and select Summary Court.

7. What are the instructions for a Municipal Court Notice of Appeal?

A Notice of Appeal must be delivered to the Beaufort County Clerk of Court's office located in Beaufort within 10 days of the disposition. According to Section 14-25-95, Appeals to Court of Common Pleas; procedures and time limits. Any party shall have the right to appeal from the sentence or judgment of the Municipal Court to the Court of Common Pleas of the county in which the trial is held. Notice of the intention to appeal, setting forth the grounds for appeal, must be given in writing and served on the municipal judge of the clerk of the municipal court within ten days after sentence is passed or judgment rendered, or the appeal is considered waived. The party appealing shall enter into a bond, payable to the municipality, to appear and defend the appeal at the next term of the Court of Common Pleas or shall pay the fine assessed.

8. How can I provide proof of insurance?

Proof of insurance can be provided any time prior to your court date. Please bring your insurance card that states the effective and expiration dates. Please note, the effective date must coincide with the violation date, otherwise proof will be unacceptable for dismissal from the Court.

9. Why was my payment returned?

If payments are received after the court date and the appropriate fine amount is not enclosed, the payment will be returned to the defendant using the address indicated on the mailed envelope with a letter enclosed as to why your payment was returned.

10. Will I receive a receipt for payments that are mailed?

A receipt will be sent to the defendant once payment has been posted to the defendant's case. It is the defendants responsibility to make sure that the court has the correct address on file.

11. Do I need to come to court if I have already paid my fine?

If your fine is paid prior to your court date you do not need to come to court, however, it is still your right to come before the judge if you would like.

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Plastic Bag Ban

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1. When does the Ordinance go into effect?

The Ordinance went into effect on November 1, 2018.

2. What businesses are affected by the Ordinance?

Most retail establishments are subject to the new Ordinance, including:

• Convenience stores
• Department stores
• Farmer's markets
• Gift shops
• Grocery stores
• Hardware stores
• Liquor stores
• Other retail stores or vendors
• Restaurants

There is no exemption for small retailers.

3. What are the differences between the County and Municipal Ordinances?

The County Ordinance and the Municipal Ordinances are uniform in their restrictions and exemptions regarding single-use plastic bags.

4. What bags are restricted by the Ordinance?

Plastic bags considered disposable and not reusable are prohibited. This includes all disposable plastic bags provided at checkout or point-of-sale.

5. What exemptions are allowed?

The following types of plastic bags are allowed for the following uses:

• Bags comprised of recyclable plastic, with a minimum thickness of 2.25 mils
• Bags for items sold in bulk such as bulk food and bulk hardware items
• Bags of any type that a customer brings to the store for his or her own use to carry away goods that are not placed in a bag provided by the store
• Bags or plastic wraps for flowers, potted plants or items where dampness may be an issue
• Bags provided by pharmacists or veterinarians to contain prescription drugs or other medical necessities, as required by the U.S. Food and Drug Administration (FDA)
• Laundry or dry cleaning
• Meat, produce and bakery bags
• Newspaper and door-hanger bags
• Pet waste, yard waste, and garbage bags

6. Can retailers provide plastic bags for meat, produce, bulk foods and other items?

Yes. Plastic bags that are used inside stores for bulk foods and other items, for meats and produce, unwrapped bakery goods, flowers, and other similar items are allowed. Only disposable plastic bags used at retail checkout are prohibited.

7. Is there an exemption for clothing stores?

Clothing stores must follow the same requirements as other retailers.

8. By what standards must I abide?

Business establishments are encouraged to provide customers with reusable carryout bags or recyclable paper bags.

9. What type of bag is considered reusable?

A reusable carryout bag is a carryout bag that is specifically designed and manufactured for multiple uses and meets the following criteria:

• Language describing the bag's ability to be reused and recycled should be highly visible on the exterior of the bag.
• The bag has a handle, except that handles are not required for bags constructed out of recyclable paper with a height of fewer than 14 inches and a width of fewer than eight inches.
• The bag is constructed of cloth, other washable fabric, or other durable materials, whether woven or non-woven; or recyclable plastic, with a minimum thickness of 2.25 mils.

10. What is the Town’s plan for informing customers of the Ordinance?

Information is posted on the Town’s website. The Town of Bluffton will continue to inform through social media, news media, and other means to reach retailers and customers.

11. How should I get ready for the Ordinance going into effect on November 1, 2018?

Business processes should be adjusted accordingly to accommodate prohibitions and exemptions for the distribution of single-use plastic bags, as specified in the Ordinance and summarized in this FAQ.

12. Are retailers allowed to use up existing stocks of plastic bags after November 1, 2018?

The Ordinance is enforceable as of November 1, 2018. Business establishments are encouraged to allow current stock of single-use plastic bags to diminish prior to November 1, 2018. Retailers who are part of a national or regional retail company are encouraged to begin modifying their logistics processes as soon as possible in order to be compliant by November 1, 2018.

13. What is the purpose of this Ordinance?

This new law is the result of eco-friendly legislation aimed at improving our environment by curbing the distribution of single-use plastic bags and making a shift to reusable bags. Plastic bags can escape into our waterways and the ocean, where they are harmful to animals. They break down into smaller pieces of plastic that enter the food chain of animals and eventually that of humans.

14. Who may I call for additional information?

Please email Debbie Szpanka, the Town’s Public Information Officer or call her office at 843-706-4534 if you have further questions.

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Police - Complaints

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1. Who is eligible to file a complaint? How to lodge a complaint.

Complaints may be filed by anyone in person, by written correspondence, via telephone, or anonymously. Minors who wish to lodge a complaint must be accompanied by a parent or guardian. Complainants will be asked to sign a complaint form.

2. Who should I go to with my complaint?

Written complaints should be addressed to the Chief of Police. When filed in person or via the telephone, only a supervisor may accept complaints. There is always someone available to handle complaints.

3. Will the Chief of Police receive a copy of my complaint?

Yes, the Chief of Police receives copies of all personnel complaints. Each employee’s supervisor is notified as well. Written correspondence goes directly to the Chief of Police.

4. Who will investigate my complaint?

The investigation process may include statements from the complainant, witnesses, police officers/employees involved, and collection of any other relevant evidence necessary to investigate the case.

5. Will the complainant be contacted during the investigation?

Depending on the circumstances, the complainant may be contacted in person by the investigator to provide additional information and formal testimony. Should the complainant not cooperate, or be unavailable for questioning, sufficient evidence may not be obtained to afford a judgment.

6. What determines the disposition of the investigation?

After the facts and evidence of the alleged misconduct are compiled, investigating supervisors submit the findings to the Chief of Police for disposition.

7. What will happen to the officer/employee names in the complaint?

If the investigation determines that the alleged misconduct occurred, appropriate discipline will be imposed. In criminal cases, consultation will be requested with the 14th Circuit Solicitors Office. Disciplinary measures can include, but are not limited to: reprimand, suspension without pay, reduction in rank, transfer, dismissal, or criminal prosecution.

8. Will the Complainant be informed of the results of the investigation regarding the complaint?

It is the department’s goal to complete all citizen complaint investigations within 90 days. However, in cases where criminal prosecution is anticipated, the personnel investigation will not be completed until all subsequent criminal charges are concluded. In any event, the person filing the complaint will be advised of the findings of the investigation, consistent with current law, in writing by the Chief of Police.

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Police - Marine Patrol Unit

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1. What is the minimum age to operate a boat?

The minimum age to operate a boat is 16 years old. Boat operators under the age of 16 must complete a boating course approved by the SCDNR to operate a boat or personal watercraft with a 15 h.p. motor or greater unless accompanied by an adult age 18 years or older.

2. Is it mandatory to wear a life vest/personal flotation device (PFD)?

South Carolina law requires all children under 12 years of age to wear a USCG–approved Type I, II, III, or V PFD while on board a vessel less than 16 feet long. The PFD must be fastened and of the proper size for the child.

3. Is it mandatory to wear a life vest/personal flotation device (PFD) on a kayak or paddle board?

South Carolina law requires all children under 12 years of age to wear a USCG–approved Type I, II, III, or V PFD while on board a vessel less than 16 feet long. The PFD must be fastened and of the proper size for the child. Anyone over the age of 12 must have the PFD readily available if it is not being worn.

4. How far away from a dock/boat/person do I need to be for my wake not to affect them?

The minimum recommended distance is 50 feet.

5. What do the No Wake buoys mean?

This mandates that boaters travel at idle speed so as to not cause a wake.

6. What are some of the items inspected on a Vessel Safety Check?

• Fire extinguisher
• Flare
• Sound producing device
• Visual distress signal
• Life jackets/PFD
• Registration
• Navigation lights
• Proper display of numbers
• Ventilation 
• Overall vessel condition

7. Can I dock overnight at a Bluffton public dock?

No overnight docking is permitted at Bluffton public docks.

8. Can I fish on the public docks?

Yes, but boaters have priority on the dock.

9. How long can I dock at a public dock?

There is a 3-hour maximum time limit at Bluffton public docks.

10. Where do I register my boat?

Boats must be registered with the South Carolina Department of Natural Resources (SCDNR). More information can be obtained HERE.

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Projects & Watershed Resilience - Flooding / Drainage Concerns

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1. What do I do with my yard debris?

Take bagged yard debris to one of the Beaufort County Convenience Centers.

2. Does the town have a drainage maintenance program?

The town does have a drainage maintenance program to ensure that certain storm drainage infrastructure is functioning properly.

3. Will the town maintain drainage running through my property?

You may call the town at 843-706-4500 or email Growth Management to inquire about the maintenance of storm drainage infrastructure.

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Projects & Watershed Resilience - Watershed Management

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1. Where do I find my local Stormwater Ordinance?

Read the Stormwater Ordinance (PDF) to learn more. Article 5.10 provides information regarding the stormwater design requirements for development, operation and maintenance of best management practices (BMPs), illicit discharges and connections, and the right to inspect any and all stormwater systems within the jurisdiction of the town.

2. What is a National Pollutant Discharge Elimination System (NPDES) Permit?

Visit the National Pollutant Discharge Elimination System (NPDES) website for more information on this type of permit.

3. Where do I report a flooding or drainage concern?

Contact the town via SeeClickFix.

4. What is a State Stormwater Pollution Prevention Plan (SWPP)?

Learn more about the State’s Stormwater Pollution Prevention Plan.

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Public Services - Parks

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1. Where can I find a map showing the locations of the parks around the Town of Bluffton?

View the Community Facilities (PDF) for information on park locations.

2. Are there any parks or facilities that can be rented for special events?

Facilities can be rented for special events.

3. What are the park hours?

Park hours are dawn to dusk unless an events permit has been issued.

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Public Services - Signs / Road / Trail / Tree Maintenance

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1. How do I report a hazardous tree or limb?

Contact the Town via SeeClickFix.

2. How do I report a missing or damaged sign?

Contact the Town via SeeClickFix.

3. How do I report road or street repair that may be needed?

Contact the Town via SeeClickFix.

4. How do I report repairs needed on sidewalks or pathways?

Contact the Town via SeeClickFix.

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Public Services - Trash / Recycling Services

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1. What can be recycled?

The Town provides a single-stream recycling collection, meaning all recyclables are placed in the recycle bin with no sorting. 

Recyclable Materials

 The recycle logo and number is usually located on the bottom of the container. All recyclables need to be inside the 96-gallon cart; anything else will not be taken. 

• Plastic bottles (please throw away caps)
• Plastic containers 
• Food and beverage cans
• Paper
• Flattened cardboard and paperboard
• Glass bottles and containers

NON RECYCLABLE ITEMS

• Food and liquids
• Foam cups and containers
• Batteries
• Green waste
• Clothing, furniture and carpet
• Plastic bags (Please never bag your recyclables, just place directly in cart)

2. When are my trash and recyclables picked up?

Refer to the Pickup Schedules (PDF) for trash and recycling as they may not be on the same day. The following holidays are observed by Waste Management and will cause the pickup schedule to move back by one day for the balance of the week that the holiday falls in. Those holidays are: 

• New Year’s Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving Day
• Christmas Day

3. Can I replace a broken cart or recycling bin?

For all household trash and recycling service-related needs and general questions, please contact Waste Management's state of the art Customer Service Center. Contacting Waste Management directly will ensure that your issues and questions are handled with speed and accuracy. You can contact them via phone by calling 888-964-9730, email or online. They are open Monday through Friday from 7:30 am to 5 pm.

4. How do I report a missing cart or recycle bin?

For all household trash and recycling service-related needs and general questions, please contact Waste Management's state of the art Customer Service Center. Contacting Waste Management directly will ensure that your issues and questions are handled with speed and accuracy. You can contact them via phone by calling 888-964-9730, email or online. They are open Monday through Friday from 7:30 am to 5 pm.

5. Does the town collect large or bulk items such as furniture?

The town does not pick up large or bulky items. Large or bulk Items that cannot fit in the town provided containers may be dropped off at one of several Beaufort County Convenience Centers free of charge.

6. Where can I drop off my trash and/or recycling if needed?

Trash and recyclables can be dropped off at any one of several Beaufort County Convenience Centers.

7. Are there events or opportunities to drop off electronic or other items?

View the Beaufort County, South Carolina website for information on special collection events.

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Records & Evidence

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1. How do I make a records request?

In compliance with the South Carolina Freedom of Information Act and upon proper request, the Bluffton Police Department will, within ten business days (except Saturday, Sundays and legal public holidays), notify the request has been received. Once that notification is made, the Bluffton Police Department will return the requested documents within 30 calendar days.

Records commonly considered to be public record include:

• Call-for-Service
• Incident Report
• Offense Report
• How to Request a Record

You can request a copy of a record by:

• Emailing the Bluffton Public Department
• Fax: 843-757-2269
• In Person at the Bluffton Police Department located at 101 Progressive Street, Bluffton SC 29910

Freedom of Information

• South Carolina Freedom of Information Act

2. How do I recover or retrieve property from the Evidence Room?

After final disposition in the court, a court order must be obtained in some cases advising what items can be returned. For items reported lost or stolen, you can secure the case number and log number from your copy of the incident report and contact the investigating officer or evidence custodian periodically to see if the items have been recovered. If so, arrangements can be made at that time to have the items returned to you. 

3. What should you do as a citizen to properly handle evidence?

Once it has been determined or believed that a crime has been committed, the chain of custody of evidence must be adhered to in order for some items to be admitted into court as part of a trial. Any item can become evidence, for example:  a car, a house, a yard, a piece of clothing, a knife, a gun, your body, visible injuries, etc. The best advise is "DO NOT TOUCH, MOVE, OR WASH ANYTHING."  If you are in doubt, wait for law enforcement instructions on what to do.

4. How do I properly dispose of prescription medications?

The Bluffton Police Department offers a safe way for residents to discard old or unused prescription drugs. A drug drop box is located in the department’s lobby and allows the public to dispose of medications during business hours. The drug drop box was purchased and donated to the Bluffton Police Department by the Lowcountry Alliance for Healthy Youth; a local non-profit organization.

The Bluffton Police Department is located at 101 Progressive Street in Bluffton. It’s open Monday-Thursday 8 am - 5:30 pm, Friday 8 am - 1 pm.

5. How do I submit a Freedom of Information Act (FOIA) request?

The Freedom of Information Act (FOIA), generally provides that any person has the right to request access to agency records or information except to the extent the records are protected from disclosure by any of nine exemptions contained in the law or by one of three special law enforcement record exclusions.

• Classified information for national defense or foreign policy
• Internal personnel rules and practices
• Information that is exempt under other laws
• Trade secrets and confidential business information
• Inter-agency or intra-agency memoranda or letters that are protected by legal privileges
• Personnel and medical files
• Law enforcement records or information
• Information concerning bank supervision
• Geological and geophysical information

To submit a Freedom of Information Act (FOIA) request of the Town of Bluffton, please click HERE.