News Flash

Town of Bluffton News Flash

Posted on: June 19, 2020

Town residents to receive enhanced waste/recycling services

Town Council approved a new contract during its May 12 meeting which will provide Town residents with enhanced recycling service. Waste Management, the town’s current service provider, was awarded the contract renewal in a competitive bidding process.

Waste Management’s new contract will replace 18-gallon recycling bins with a 96-gallon cart, which is the same size as residents’ current trash cart. Due to the large recycling capacity of the new carts, recycling pick-up will be scheduled for every other week versus the current weekly schedule. The new recycling carts will have a yellow lid which will be marked “Recycling Only.” The carts will be delivered to every home, starting the week of June 22 in preparation for the change.  Waste Management has two weeks to finish delivery of the new recycling carts before the new service schedule begins July 6. A brochure will be attached to the new carts detailing the new recycling schedule for each neighborhood.  Service for collection of waste will remain unchanged. 

“This contract incorporates feedback from the community as many residents have expressed the need for a larger recycling capacity.  The Town will provide larger recycling carts enabling every resident to do their part to protect our natural resources and environment,” Town Manager Marc Orlando said. “Through this contract and the Town’s ongoing relationship, Waste Management is a community partner and will continue to be instrumental in providing services for non-profits and community events in the Bluffton area. From the annual Special Olympics annual Spring Games which attract thousands to the Bluffton Christmas Parade or the May River Cleanup, town leaders and staff appreciate Waste Management for their sponsorships and their waste and recycling services which help make these events possible.”   

Residents are encouraged to keep their existing 18-gallon bin in their home or office to collect recyclables and then transport them to the new 96-gallon recycling cart. 

Recyclable Reminders: 

Waste Management will also attach a brochure to the new cart reminding residents of what materials can be recycled and what materials cannot and should be discarded in the trash.  The Waste Management recycling program accepts:

•    Plastic bottles (please throw away caps)

•    Plastic containers 

•    Food and beverage cans

•    Paper

•    Flattened cardboard and paperboard’

•    Glass bottles and containers

Waste Management recycling program does not accept: 

•    Food and liquids

•    Foam cups and containers

•    Batteries

•    Green waste

•    Clothing, furniture and carpet

•    Plastic bags (Please never bag your recyclables, just place directly in cart) 

“This new contract is designed to give Town residents the tools they need to increase their recycling tonnage as a community,” Tracey Shrader, area vice president for Waste Management, said. “When customers transition from the 18-gallon bin to the 96-gallon cart, there is always larger participation and volume. Waste Management is proud to partner with the Town to be a part of the solution of reducing the amount of waste in landfills.” 

On-call, prepaid, pick-up service for bulk items: 

Additionally, Waste Management is now offering an on-call pick up service for bulk and “white good” items for residents. Beginning July 6, bulk services will need to be scheduled in advance by calling Waste Management Customer Service (1-888-964-9730) or by email at  The $25 charge per bulk item must be prepaid by the resident when the pickup is scheduled.  Bulk items or white goods (i.e. appliances), are items such as:  furniture, mattresses, box springs and cloth furniture, washing machines & dryers (Note: appliance doors must be removed, and appliances must be certified as freon-free.) Items which are not acceptable for this pick-up service include anti-freeze, car parts, tires, gasoline, electronics, batteries, propane tanks, dirt, gravel, rocks, stone, sod, lawn mowers, concrete, cement, bricks and roofing shingles. 

Waste Management automated waste & recycling collection: 

Waste Management employs six (6) compressed natural gas vehicles to service the Town of Bluffton. These trucks use an automated side loader for waste and recycling carts.  This automated side loader provides increased safety for Waste Management employees because it eliminates the need for an employee to ride on the rear of the truck. These trucks are also safer for the community because they are quieter, emit nearly zero air particulates and produce up to 25% less greenhouse gas emissions.  Additionally, the automated side loader provides a safety measure for residents and Waste Management employees during the COVID-19 pandemic because no one is touching the carts. 

Waste Management supports Town events: 

As a part of the renewed contract with Waste Management, the company also will partner with the Town for major community events such as the Bluffton Christmas Parade, Lutzie 43 Campaign, May River Cleanups, Special Olympics and other events.  Waste Management has provided waste and recycling collection for these major events in the past, as well as providing sponsorship and support. 

Waste Management Customer Service: 

If residents have any questions about the Town’s waste or recycling program or need to schedule a prepaid pickup of a bulk item, please contact Waste Management’s Customer Service at 888-964-9730 or (email)

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